Thank you for shopping with us. We aim to provide the best service and customer satisfaction. Please read our cancellation and refund policy carefully.

Order Cancellation  

Orders can be cancelled within 24 hours of placing the order. Once the order is processed or shipped, it cannot be cancelled.

To request a cancellation, please contact us with your order number and purchase details.

If your cancellation request is approved, the refund will be initiated to your original payment method. Refunds are typically processed within 5–7 business days, depending on your payment provider.

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear unboxing video of the item and packaging. The item must be unused and returned in its original packaging along with the invoice. We will review the request and arrange a replacement or refund if applicable.

Refunds may not be provided in the following cases:

- The product has been used or damaged after delivery  

- The request is made after the allowed time period  

- Products marked as non-returnable or final sale